NagarSeva CRM brings AI-powered complaint management to every citizen. Submit, track, and resolve civic issues — faster and smarter than ever before.
NagarSeva uses Claude AI to make government more responsive, transparent, and efficient for every citizen.
File your civic complaint in under 2 minutes. Our AI instantly categorizes, prioritizes, and routes it to the correct government department.
File Now →Enter your Complaint ID to see real-time status, the assigned department, AI-generated summary, and full resolution timeline.
Track Now →Claude AI automatically analyzes every complaint, generates professional summaries, and drafts official response letters for administrators.
View Dashboard →A streamlined 4-step journey from complaint to resolution.
Citizen fills the form with category, description, and contact details.
Claude AI auto-categorizes, assigns department, sets priority and writes a summary.
Assigned department reviews and updates status to "In Progress."
Issue resolved. Status updated. Citizen verifies via tracking page.
Your complaint reaches the right official in seconds — powered by AI, backed by accountability.
Submit Your Complaint →